ACA National Webinar - Quality Improvement in Action 9/27/23

Virtual - Zoom  
Wednesday, September 27, 2023 3:00 PM - 4:00 PM   Export to iCalendar Eastern Standard Time

Description: Camp is a setting where many young people feel safe to be themselves and supported to engage in new and exciting activities. This doesn’t just inherently happen, but instead must be created through intentional staff practices. The ways in which staff, activities, and culture create the environment of camp is called program quality. But how do you create high quality programs? Through initial training and continuous improvement! This webinar will focus on two concepts, program quality and continuous improvement, and real examples of introducing them at a camp organization. Come learn about what camp program quality looks like in action and how to engage with continuous improvement in this context.

Learner outcomes:
By the end of the webinar participant will learn:

  • The foundations of program quality and continuous improvement
  • How these concepts are integrated
  • Initial steps to take to begin a journal of program quality and continuous improvement

Presenter Bio:
Victoria Povilaitis, PhD, is the Director, Program Innovation at Tim Hortons Foundation Camps. In this role she guides program quality, outcome, and impact measurement and uses these data to inform program development, facilitation, and continuous improvement.

Lacey Maglinger is the Senior Manager, Program Quality & Development at Tims Hortons Foundation Camps, she has worked with the organization since 2012 in various roles. Currently, her work includes conducting PQ assessments, supporting camp teams in their assessments, and using data to create and improve programs and resources for camp teams.

PLEASE NOTE: Registration closes at noon Eastern the day of the webinar. Please contact customer service at 800-428-2267 if you have any difficulties registering for this webinar. Webinar log-in information will be emailed to registrants before the webinar, with a reminder being sent the day before the webinar. Keep watch on your junk/spam folders in case the email is stopped by a spam filter, or add '' to your safe sender list to facilitate receipt of the access email.  Only individuals who register and participate will be eligible for CECs.

ACA Webinar Terms and Conditions

Additional Information

*Join now and save! If you’ve never been an ACA member before, join for free and receive all the benefits of ACA membership. If you need to renew your membership, we’re glad to help. Go to or call us at 800-428-2267.

Contact Us

For help registering, contact Jamie Box,, or 800-428-2267, #508.

For questions regarding the webinar, contact Alicia Danenberg,, or 800-428-2267, #538

Virtual - Zoom  

 Price LevelCost:
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Registration: Individual - Quality Improvement in Action 9/27/23