ACA National Webinar - Crisis - It Really Can Happen to You 2023

ACA National Webinar  
Thursday, December 14, 2023 2:00 PM - 3:00 PM   Export to iCalendar Eastern Standard Time

The ACA Hotline is a year-round, twenty-four-hour-a-day service provided to any camp or individual who needs help in a crisis.  Each year, ACA analyzes the hotline issues and provides case studies and resources to assist in crisis management, staff training, and preparation for the unexpected, providing valuable lessons every camp can learn.  This webinar explores situations from the ACA Camp Crisis Hotline that arose over the past year.  This year’s topics will include issues related to: staffing and personnel, health/medical, abuse allegations (at home and at camp), camper behavior, and other special situations.

Through this webinar participants will learn:

  1. Most common types of hotline calls received and trends in hotline calls.
  2. Specific emerging issues exemplified in select cases discussed.
  3. Resources for responding to crisis situations.


Michele Branconier

Vincent Irving

Additional Information

PLEASE NOTE: Registration closes at noon the day of the webinar. Please contact customer service at 800-428-2267 if you have any difficulties registering for this webinar. Webinar log-in information will be sent to registrants before the webinar, with a reminder being sent the day before the webinar.

Use of Images in ACA Publications: Through my registration, I give American Camp Association full rights and permissions with respect to any photographs, video, and audio recordings taken during the ACA event. These images and recordings may be used by ACA, and its agents, in educational and promotional media.


  • Join Now! and save. If you’ve never been an ACA member before, join for free and receive all the benefits of ACA membership. If you need to renew your membership, we’re glad to help. Go to or call us at 800-428-2267.

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ACA National Webinar  

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Registration: ACA National Webinar - Crisis - It Can Really Happen to You 2023