ACA National Webinar - Quality Improvement in Action: Plan

Virtual - Zoom  
Tuesday, December 12, 2023 3:00 PM - 4:00 PM   Export to iCalendar Eastern Standard Time

DATE/TIME: Tuesday, December 12, 2023, from 3:00pm-4:00pm ET


The third phase of the continuous improvement cycle is “plan”. This important step in the process is dedicated to review and reflection. After assessments are completed, digging into the data and looking to understand what the data mean and why allow for a deeper awareness of how campers experience a program.  Greatest learning will occur if participants have joined us for the previous two phases of the webinar series, focused on preparing for and conducting program quality assessments. Come learn how to understand what those assessments are telling you.

Learner outcomes:
By the end of the webinar participant will learn:

  • Understand the basics of the “plan” phase of continuous program quality improvement
  • Recognize the benefits of focusing on program quality to enhance camper experiences
  • Learn about two organizations’ experiences during this phase
  • Consider ways their organization can reflect on and make sense of program quality assessment data

Presenter Bio:
Victoria Povilaitis, PhD, is the Director, Program Innovation at Tim Hortons Foundation Camps. In this role she guides program quality, outcome, and impact measurement and uses these data to inform program development, facilitation, and continuous improvement.

Lacey Maglinger is the Senior Manager, Program Quality & Development at Tims Hortons Foundation Camps, she has worked with the organization since 2012 in various roles. Currently, her work includes conducting PQ assessments, supporting camp teams in their assessments, and using data to create and improve programs and resources for camp teams.

Additional Information

*Join now and save! If you’ve never been an ACA member before, join for free and receive all the benefits of ACA membership. If you need to renew your membership, we’re glad to help. Go to or call us at 800-428-2267.

PLEASE NOTE: Registration closes at noon the day of the webinar. Please contact customer service at 800-428-2267 if you have any difficulties registering for this webinar. Webinar log-in information will be sent to registrants before the webinar, with a reminder being sent the day before the webinar.

Contact Us

For help registering, contact Jamie Box,, or 800-428-2267, #508.

For questions regarding the webinar, contact Alicia Danenberg,, or 800-428-2267. # 538.

Virtual - Zoom  

 Price LevelCost:
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Registration: Quality Improvement in Action: Plan - 12/12 @ 3PM ET