NE Communicating with Courage: Navigating Challenging Dialogue® for Leaders
The Barton Center, North Oxford, MA Visit Website
Wednesday, April 29, 2026
10:00 AM - 5:00 PM
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Eastern Standard Time
Every day you witness the emotional struggles of your peers, staff, young people, and families you serve. There are so many conversations you need to have and want to have that you may dread, avoid, or can’t quit see your way through to positive resolution,
In the Navigating Challenging Dialogue Essentials workshop, you’ll learn Navigating Challenging Dialogue® (NCD), the NCD Process, and the NCD Principles. These are proven tools for effective, fact-based dialogue, even when communication feels risky. Learn to create connections and achieve results through clear, empathetic communication.
You’ll bring your own real-world challenges to our time together, and using the 4-Stage NCD Process, you’ll learn to:.
• Navigate difficult conversations with fact-based dialogue
• Improve trust, build connection
• Establish a healthier relationship with the other party
• Come to healthy resolution on the trickiest of topics
Regardless of your work or positions - this course will transform how you engage with others and handle conflicts. The NCD Process is a framework for fact-based dialogue, even when communication feels risky.