Recorded Webinar - Lessons Learned from Another Year of the ACA Camp Crisis Hotline - 2017
Tori Barnes, Kim Brosnan, Rhonda Mickelson, and Laurie Browne
Non-Member: $74.00Your price
The ACA Hotline is a year-round, twenty-four-hour-a-day service provided to any ACA camp or member who needs help in a crisis. Each year, ACA analyzes the hotline issues and provides case studies and resources to assist in crisis management, staff training, and preparation for the unexpected, providing valuable lessons every camp can learn. This webinar explores situations from the ACA Camp Crisis Hotline that arose over the past year. Learn from the experiences of other camps in crisis situations and have the opportunity to discuss situations with the ACA Hotline team. This year’s topics will include issues related to: health/medical, personnel, business operations, abuse allegations (at home and at camp), camper behavior, and other special situations.
By the end of the webinar participant will learn:
- Most common types of hotline calls received and trends in hotline calls.
- Specific emerging issues exemplified in select cases discussed.
- Resources for responding to crisis situations.